Unfortunately we cannot be responsible for other sellers wrong info to their customers. "I 'm really sorry but Newegg didn't provide the correct info to you prior to your purchase. The response (which took almost 3 weeks) from Ccleaner was I contacted Ccleaner support in December 2019 regarding this issue, sent them the link to the Q&A page on newegg and sent a screenshot. 24, 2015, Newegg Support answered the licensing question stating, " This is a one time payment." (See screenshot.) I have been purchasing from newegg for 10 years, I've always read their Q&A about products and I've never known of their support to give out incorrect info. Not only did Cleverbridge think the product had a lifetime license, so did. Just joined this forum as I feel the need to chime in. If they are operating as an affiliate then they would be promptly terminated. The team is looking into the coupon site you linked to. If you have bought fake software from a pirate, software developers can't give you back your money (since we don't have it) and your only remedy is to get a refund from whoever you bought it from. We also work with eBay to get these listings cancelled as soon as possible after they appear to protect our customers from fake products, but some always slip through the net. These are invariably pirated or cracked copies which tend to have a rather short "lifetime" as we disable batches of these on a regular basis. You can also buy things advertised as "lifetime licences" on eBay and other various corners of the internet at surprisingly cheap prices. Those who didn't, what they bought still worked and continues to work. This allowed home users to continue to use the version that they purchased (and up to 12 months of updates later) indefinitely, but this service component required a renewal. Products purchased from 2011-2017 were sold under a traditional "by version" model which (depending on where you purchased your product from) may have included 12 months of free updates and priority support. Piriform/CCleaner have never advertised any of its products as being a "lifetime licence" There is no such thing as a "lifetime licence" of any Piriform/CCleaner product My question would be if no "Lifetime License" of CCleaner is available for purchase, how do they explain companies such as the one at URL below, selling their product under exactly the guise? I'll be watching as I'm sure many more will as well. It's obvious that not doing SOMETHING for you all, will lead to a hemorrhage of money many times what the bandage would cost them. I would think that at the very least, Piriform could make a very wise business decision by contacting every single one of those who are feeling ripped-off, and offer all of them something like a free year or two of programs. (URL is at the bottom of this post.) It clearly states "CCleaner Professional Plus Lifetime License" and "You also get three of Piriform's programs called Defraggler, Recuva and Speccy for free as part of the CCleaner Pro Plus Package". My question would be if no "Lifetime License" of CCleaner is available for purchase, how do they explain companies such as the one at URL below, selling their product under exactly the guise? This absolutely muddies the waters at best, and leans heavily towards false advertising. I don't know if this will help all of you who seem to have gotten wrapped up in what has been referred to as a "Bait and Switch" tactic (which seems to be happening in ever increasing numbers as one company sells out to a different managing company), but I found the following while cruising the net two days ago. I say we make a concerted effort to flame these people on social media every chance we can. My personal feeling is, neither of these companies could see far enough ahead to know subscription services would become the best way to make more $ with their products, decided to screw over there long time loyal consumers and now have revisionist history.Was there ever a resolution? I don't even mind having to update it myself.I just don't like not having the advanced features that I paid for. Well when I recently updated that old gaming pc to windows 10, my paid version of CCleaner was no more.so I am now in the same boat, arguing with them about this issue. Thank you all for this thread, I am not even done reading it all, but I did what one other poster mentioned, when I purchased my gaming PC in 2015, I bought malwarebytes and CCleaner, both mentioned it was for life and could be removed and placed on another PC.
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